Shipping & Delivery

// WE SHIP WORLDWIDE // 

All orders are processed as soon as possible, but always within 24 hours with the exception of orders placed over the weekend, which will be processed on the next business day. You're notified when your conscious goodness has been sent. Orders are shipped out every Thursday and Friday.

Depending on postal services, it takes 1 to 3 working days to arrive within Sweden. 

When your gorgeousness arrives at your doorstep, it feels more like opening a present. Want to send a gift to someone else? Just let us know and we'll write your personal note on a card. 

INTERNATIONAL DELIVERY TIMES

Please note some countries are experiencing shipping delays due to COVID19 and can take up to 4- 6 weeks with PostNord (Swedish Post). 

Singapore - 10-25 Business Days 

USA - 15-30 Business Days (please note, the customs in the USA are experiencing delays and may prolong this shipping time to 6 weeks)

UK - 10-30 Business Days  

Major Europe - 5-15 Business Days 

Canada - 15-30 Business Days

Japan - 10-25 Business Days

Korea - 10-25 Business Days

Malaysia - 10-25 Business Days 

Hong Kong - 10-25 Business Days 

UAE - 15-30 Business Days

SHIPPING DISCLAIMER

Normal Mail is non-traceable and we are strictly not liable for any lost or damaged mail once it has left Sweden. 

Standard Mail is traceable and you will be provided with a tracking number upon fulfilment of your order.

IMPORTANT DISCLAIMER

We are not responsible and/or liable for any lost/stolen packages. Our due responsibility finishes when the package departs Sweden. We recommend you to get in touch with your local postal company with regards to any queries about your packages should they be lost, stolen or missing. We strictly do not issue refunds for lost/stolen items.

QUESTIONS?

Have any questions or need help with anything? Just let us know! We answer our mail (hausofheka@gmail.com) within 24 hours and can often by found on Instagram (@hausofheka) too.